Data Protection Declaration

We take the protection of your personal data very seriously. The observance of privacy and the trusted handling of your personal data is important to us. Compliance with the legal provisions on data protection is a matter of course for us. Below we give you an overview of how we guarantee the protection of your personal data and which of your personal data we process for which purpose. 

1 Responsible Entity

The responsible entity for data processing is:
Inkasso Küng AG
Postfach 306
CH-3000 Bern 22
T +41.31.330.49.45
direktionextra@inkassokueng.ch

2 What types of personal data are processed and what are they used for?

2.1 Types of processed personal data

2.1.1 When using websites

  • Inventory data (e.g. names, addresses)
  • Contact data (e.g. e-mail, telephone numbers)
  • Content data (e.g. entries in online forms)
  • Usage data (e.g. websites visited, interest in content, access times)
  • Meta/communication data (e.g. device information, IP addresses)
  • Contract data (e.g. subject matter of contract, term, customer category)
  • Payment data (e.g. bank details, invoices, payment history)

2.1.2 Processing of debtor data

The following debtor data can be processed by us:

  • Inventory, contact data (name, address, legal representative, place of birth, address, e-mail, etc.)
  • Insolvency data and asset data (extract from the debt enforcement register, business and tax information, etc.)
  • Employer and salary data (garnishment)
  • Insurance data (garnishment)

2.1.3 Processing of Customer/Creditor Data

The following customer/creditor data can be processed by us:

  • Inventory, contact data (name, address, email, etc.)

At Inkasso Küng AG, creditors have the option of using a web application (creditor platform) that acts as a secure communication platform for the transfer of claims, notification of incoming payments, etc. The use of the platform is voluntary, the creditor gives his consent by registering on the platform and can revoke this consent at any time, the online access will then be deleted. Creditors who do not use this platform can reach Inkasso Küng AG via other communication channels.

2.1.4 Processing of applicant data

The following applicant data can be processed by us:

  • Applicant data (e.g. personal details, postal and contact addresses, the documents belonging to the application and the information contained therein, such as cover letter, curriculum vitae, certificates and other with regard to a specific position or information voluntarily provided by applicants about their person or qualifications)

2.2 Purpose of processing

  • Provision of the online offer, its functions and content
  • Answering contact requests and communicating with you
  • Application procedure (justification of the employment relationship), see also Section 6
  • Security measures
  • Tracking (e.g. interest/behavioral profiling, use of cookies)
  • Contacting you (e.g. making an appointment)

When you visit our website, personal data is processed in order to be able to show you the content of the website on your device. We offer various ways of contacting us on our website (e.g. via contact form, e-mail, telephone or via social media), which you can use to request information about our services or to contact us in general. We have marked the data that you absolutely need to answer an inquiry as mandatory fields.

  • Provision of contractual services (in particular creditworthiness information)
  • Debt collection as a result of debtor default and legal debt collection (e.g. arbitration and legal proceedings)

The purpose of the processing is in particular the protection of creditors (protection of the legitimate interests of the claimant listed in the reminder), protection of general credit transactions Credit damage, processing and support of existing collection order relationships with regard to the resulting rights and obligations in the collection of receivables. Personal data is processed here for the purpose of collecting claims as a result of debtor default.

  • Offer of training courses
  • Legal advice
  • Other specified use

We generally offer legal advice and various training courses. We process your personal data for these services.

3 To whom do we pass on your personal data?

If personal data is processed by external processors or those responsible, we ensure that the legal requirements are complied with. A transfer to third parties only takes place if

  • this is necessary for the execution of the contract with you,
  • the transfer is permissible on the basis of a balance of interests,
  • we are legally obliged to transfer it or
  • you have given your consent in this respect.

Regular recipients of personal data can fall into the following categories:

  • Service companies, such as IT service providers
  • Customers
  • Banks
  • Credit agencies
  • Domestic and foreign authorities
  • Official offices or courts
  • Lawyers
  • Bailiffs
  • Third-party debtors

Personal data may have to be disclosed to recipients based in countries where there is no adequate level of data protection. In the case of transmission to such a country, we require that the recipient takes appropriate measures to protect personal data (e.g. by agreeing on so-called European standard contractual clauses, other precautions or based on justification grounds). In connection with the use of various online tools (item 5 below), we describe the data transfer abroad separately. 

4 What are cookies and when are they used? 

When you visit our website, a small file, a so-called "cookie", is stored in the memory of the user's computer. Cookies are used to make our website more user-friendly and effective overall and to make your visit to our website as pleasant as possible. Cookies do not harm your computer. They cannot run programs and do not contain viruses. Cookies can also be used to analyze how you use our website. The information that we receive and store via "cookies" during normal visits to your website is used exclusively within Inkasso Küng AG or companies affiliated with us to optimize the website and user experience.

Most internet browsers are regularly set to accept cookies. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow the acceptance of cookies in individual cases or generally exclude them. You can also activate the automatic deletion of cookies when closing the browser. You can also delete cookies that have already been set at any time via an Internet browser or other software programs.

The procedure for checking and deleting cookies depends on the browser you are using. Information on this can be found in the help menu of your browser. Please note that individual functions of our website may not work if you disable the use of cookies.

5 How do we use Google-services?

On our websites we use various services of Google LLC based in the USA, or if you have your habitual residence in the European Economic Area (EEA) or Switzerland, Google Ireland Limited, based in Ireland ("Google"). Google LLC is always responsible for processing personal data when using "Google Maps". We use the following Google services on our websites:

  • Google Analytics 
  • Google Maps 
  • Google reCAPTCHA 

You can find more information about the individual services below.

Google uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of our website. The information generated in this way about your use of our website can be transmitted to a Google server in the USA and stored there.

According to its own statements, Google can process personal data for advertising products in every country in which Google or subcontractors of Google have facilities. Information about the locations of Google's data centers can be found at www.google.com/about/datacenters/locations/. The following subcontractors can be used for Google Analytics: https://business.safety.google/adssubprocessors/. Google promises to ensure an adequate level of data protection by relying on the EU standard contractual clauses (cf. https://business.safety.google/processorterms/).

You can find more detailed information on processing by Google and on the privacy settings in Google's data protection declaration and data protection settings.

5.1 Google Analytics 

For the purpose of analyzing our websites and their visitors, we use the web analysis service Google Analytics.

Google Analytics uses cookies, which are stored on your end device (laptop, tablet, smartphone, etc.) and enable an analysis of your use of our website. This enables us to evaluate usage behavior on our website and use the statistics/reports obtained to make our offer more interesting.

The information generated by the cookie about your use of our website (including your IP address) is usually transmitted to a Google server in the USA or Ireland and stored there.

With Google Analytics, the anonymization of IP addresses is activated by default. As a result, your IP address will be shortened by Google within Switzerland or the EU/EEA before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

Google uses this information to evaluate your pseudonymous use of our website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. When you visit our websites, your user behavior in the form of events (e.g. page views, interaction with the website or your "click path") and other data such as your approximate location (country and city), technical information about your browser and that of end devices you use or the referrer URL, ie via which website/advertising material you came to our website.

You can prevent the collection and transmission of the data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by using the browser add-on to deactivate Google Download and install Analytics. If you wish to object to interest-based advertising by Google, you can use the setting and opt-out options provided by Google.

You can find an overview of data usage in Google Analytics and the measures taken by Google to protect your data in the Google Analytics Help.

Further information on the terms of use of Google Analytics and data protection at Google can be found in the respective documents.

5.2 Google reCAPTCHA 

The reCAPTCHA function helps us to distinguish whether an entry (e.g. in a contact form) is made by a human or automatically by a computer program (so-called bots). In this way we want to ensure the security of our websites and protect them in particular from automated entries (or attacks) and from spam. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. These analyzes run completely in the background and start automatically as soon as you visit our websites. To distinguish between humans and bots, Google analyzes various information, such as the IP address of the end device used, the time spent on the website, the browser and operating system used or the mouse movements made by the website visitor.

Further information on the use of the data collected in this way by Google can be found in Google's data protection declaration and terms of use.

5.3 Google Maps

With Google Maps, we can show you interactive maps directly on the website and enable you to conveniently use the map function.

By using Google Maps, information about your use of our website (including your IP address) can be transmitted and stored. Google may store this data as usage profiles for the purpose of tailoring the services, advertising and market research. 

If you are logged in to Google, your data will be assigned directly to your account. If you do not want this, you must first unsubscribe. If you do not agree to this processing of your information, you have the option of deactivating the Google Maps service. To do this, you must deactivate the Java Script function in your browser. However, we would like to draw your attention to the fact that this can also affect other functions of our website.

For more information, see the Google Maps Terms of Service.

6 How do we handle applicant data?

6.1 Handling applicant data

It is possible to send an application to us (e.g. by post or email). If you apply for a position with us, we process the personal data that we receive from you as part of the application process. In addition to your personal information, education, work experience and skills, this includes the usual correspondence data such as postal address, email address and telephone number. In addition, all documents submitted by you in connection with the application, such as a letter of motivation, curriculum vitae and certificates will be processed. In addition, applicants can voluntarily provide us with additional information. This data is only stored, evaluated, processed or forwarded internally as part of your application. They can also be processed for statistical purposes (e.g. reporting). In this case, no conclusions can be drawn about individual persons.

6.2 Pool of applicants

If there is no employment relationship, the applicant can be included in our pool of applicants. All the details of the application are saved in order to be able to contact the relevant person in the event of suitable job advertisements. The data is only stored in the applicant pool after consent has been given.

7 Links to other websites

Our websites may contain links to other websites. We have no control over the privacy practices or the content of those other websites. Therefore, we encourage you to carefully read the privacy policies of those other websites you visit.

8 Changes to the data protection declaration

We expressly reserve the right to supplement or change this data protection declaration at any time. The German version published on our website applies. This declaration was created by Swiss Infosec AG, Bern, September 2022.